Delivery

    Orders will be sent by parcel and its price will be € 5.95 to 3 kg package. and 7.95 € to 3 kg. up to 10 kg. under normal conditions or in exceptional cases with specialized transport.

    Delivery will take place in 6 to 7 working days, except the perfume and cosmetics will be in 48/72 h.

    In case of return the customer will bear the costs of return, debiéndolo certify to ensure delivery.

    An order will be delivered only in a shipping address. If you want more than one shipping address you will process more than one request separately and shipping costs will be passed on in each case.

    There is also a collection in store and will be a free service.

    The products can only be delivered within the Spanish mainland or in specified locations.

    In case of complaint regarding faults or marks of spoilage (damage, missing product compared to the delivery order, damaged package, broken products, etc.), the customer must indicate his observations on the order of Delivery and send by mail with return receipt within two days after delivery at:

    RegalosCincoEstrellas.com
    Eleven of September 7th of Av
    25337 Bellcaire d'Urgell
    Lleida, Catalonia

    Except in the case of hidden defects, no claim shall be admitted or reservation after receipt of the goods by the customer if he has not followed the procedure outlined above.

    It is our goal that this is the lowest possible and if there is any incident proceed to communicate it quickly.